We are sorry you are having difficulties with your PDA. If you are having trouble installing or updating PEPID:

• You can access our HELP page and review the questions listed for assistance.
• There is a Live Support button nf the page, you can reach a customer service representative by clicking the button.
• Call us at 888-321-7828 ext 206.

PEPID ACCESS GUARANTEE

If you cannot quickly resolve your problem and/or cannot reach us by phone, you can access the full PEPID program via the Internet:

• When you purchased PEPID for your PDA you were given a two week free trial to PEPID OnLine. To access PEPID:
  • Visit www.pepidonline.com.
  • Log in with your PEPID username/email and PEPID password.
• If you cannot access PEPID on your PDA or PEPID Online, please contact our Support Department.