PEPID
PEPID Support & Customer Service Help
Access the internet on your Windows Mobile device, using ActiveSync (or WMDC).

ActiveSync – PocketPC User’s

  • Connect your PDA to the computer.
  • Open Activesync
    • Go to File > Connection Settings
  • In the Connection Settings window, find the “This computer is connected to” option
    • Set this option to “Automatic” or “The Internet”
  • Test the internet connection by opening Internet Explorer on the device and going to www.google.com or another site.
  • If the site loads, please proceed to http://www.pepid.com/ota on your device for installation instructions.
    • If the site does not load, go back to Connection Settings and try the other option (either Automatic or The Internet).

ActiveSync – Smartphone User’s

  • Connect your PDA to the computer.
  • Open Activesync
    • Go to File > Connection Settings
  • In the Connection Settings window, find the “This computer is connected to” option
    • Set this option to “Automatic” or “The Internet”
  • On your PDA, open Internet Explorer. Go to Menu > Options
  • In Options, go to Connections
  • In Connections, under the Select Network option, select either “Automatic” or “The Internet”.
  • Test the internet connection by opening Internet Explorer on the device and going to www.google.com or another site.
  • If the site loads, please proceed to http://www.pepid.com/ota on your device for installation instructions.
    • If the site does not load, go back to Connection Settings (on your computer and in Internet Explorer on the device) and try the other option (either Automatic or The Internet).

Windows Mobile Device Center (Vista) – PocketPC User’s

  • Connect the PDA to the computer.
  • Open Windows Mobile Device Center
  • Under Mobile Device Settings, select Connection Settings
  • In the Connection Settings window, find the “This computer is connected to” option
    • Set this option to “Automatic” or “The Internet”
  • Test the internet connection by opening Internet Explorer on the device and going to www.google.com or another site.
  • If the site loads, please proceed to http://www.pepid.com/ota on your device for installation instructions.
    • If the site does not load, go back to Connection Settings and try the other option (either Automatic or The Internet).

Windows Mobile Device Center (Vista) – Smartphone Users

  • Connect the PDA to the computer.
  • Open Windows Mobile Device Center
  • Under Mobile Device Settings, select Connection Settings
  • In the Connection Settings window, find the “This computer is connected to” option
    • Set this option to “Automatic” or “The Internet”
  • On your PDA, open Internet Explorer. Go to Menu > Options
  • In Options, go to Connections
  • In Connections, under the Select Network option, select either “Automatic” or “The Internet”.
  • Test the internet connection by opening Internet Explorer on the device and going to www.google.com or another site.
  • If the site loads, please proceed to http://www.pepid.com/ota on your device for installation instructions.
    • If the site does not load, go back to Connection Settings (on your computer and in Internet Explorer on the device) and try the other option (either Automatic or The Internet).

If you have any questions, or concerns, please contact PEPID Support.


Installation Instructions

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