PEPID Support - Subcriptions, Renewals, and Accounts

PEPID PDA Medical Software & Information

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Self-Help Resources

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Browse Self-Help Support Content & FAQs

Subscriptions, Renewals and Accounts
Platforms, Requirements and Options
PDA Software Installation
Product Activation

Troubleshooting
Using PEPID
Technical Bulletins
Instructional Resources

Purchasing New and Add-On Subscriptions

1.	Which product is right for me?
2.	Medical Dictionary
3.	What is the Installment Plan?
4.	Shipping Options
5.	How can I get a receipt for my purchase?
6.	How do I purchase PEPID?
7.	I am a current subscriber, how do I add the Lab Manual to my PEPID Suite?
8.	How do I activate a serial number for use on my PDA?
9.	What is "Activate Serial #"?

Subscription Renewals

1.	How can I renew my PEPID subscription?
2.	How do I check the PEPID expiration date on my handheld?
3.	How do I check the version of PEPID installed on my PDA?
4.	Why does it say my trial copy or subscription is expired?

Trials and Evaluations

1.	Can I try PEPID before I purchase it?
2.	How many free trials of PEPID can I download to my PDA?
3.	How do I purchase PEPID after using a free trial?

Refund Policies

1.	Can I get a refund for my subscription?
2.	Can I switch to a different product or platform?

Need more Help?

PEPID has a professional customer support system that connects you to one of our customer service or technical support representatives to resolve any issue.

Support Hours

If you are unable to find a solution to your problem, please contact us via support form. A support respresentative will contact you shortly

For any and all customer support issues please email support@pepid.com or call 888.321.7828 ext 206
For all website related issues, please email webmaster@pepid.com

PEPID FREE 14-Day Trial

Download your free, no limitations, 14-day trial of our PDA medical & drug software to your iPhone Medical, iPod Touch, Google Android, BlackBerry, Palm Pre, Pocket PC, Windows Mobile, Palm OS, or Online.

Carry with you all the medical & drug information needed to make decisions.

Fast, Easy Integration

Easily integrate PEPID's medical and drug information and tools into your existing electronic medical record system, EHR, EDIS, HIS or physician portal via our web services and API technology. Gain the functionality to use our information in a way that best suits the needs of clinicians.

Download Integration Overview